The Member Navigation Framework
You can’t force people to make smart decisions about their care, to participate in wellness programs, to take advantage of care management assistance, or utilize more cost-efficient resources. That’s why you provide outreach. This is also where the Softheon approach shines. No standardized risk models or blanket approaches to member choice here. We deploy powerful automated intelligence and augment your standard data with supplemental data such as SDoH indicators. We help you zero in on the members who’d most likely benefit, set a baseline, structure goals, frame engagement tactics and then embark on a test/learn/optimize cycle keenly focused on the business use case you’re working to solve.
Softheon has the capabilities, expertise, and track record to influence member behavior at scale throughout your health plan.